Case Study: Propark

The Challenge

When looking for a new billing solution, Propark focused on existing pain points including needing PARCS integration, an accounts receivable platform, and a streamlined parker experience that could be facilitated and executed by the individual.


Zephire worked tirelessly to develop solutions for all of our operating needs and were extremely receptive to feedback.
— Tim Willey / CFO, Propark

SOLUTION

A comprehensive monthly parking management solution and implementation plan with milestones to ensure a smooth transition. The online portals have streamlined day to day operations while elevating customer service and access to important information.

 
Parcs Integration

Parcs Integration

Group Admin Portal

Group Admin Portal

Touchless Parking

Touchless Parking

Reporting & Data Analytics

Reporting & Data Analytics

 

 
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As a team we promote collaborative work and effort as a key point to our success and Zephire brought that from their team making them the right choice for us.
— Tim Willey / CFO, Propark
 
 

big results

The PARCS integration has allowed the team to save an average of 10 working hours a month per property and minimize financial exposure for the client. Real time reporting and the accounts receivable platform have increased the effectiveness of Propark’s on site team and has had a positive impact on client relationships by aligning objectives and focus.

PARCS integration allowed the team to save time and minimize financial exposure for their client.

Real time reporting and accounts receivable platform have increased the effectiveness of Propark’s on site team.

 

Zephire provided an all-in-one solution: a place where we are able to maximize efficiencies, close financial exposure, and market our locations in a way that has made our organization more appealing to prospects and clients.
— Tim Willey / CFO, Propark